Legal

Shipping Policy

Last updated: 2026-06-24

Where we ship

HFF ships worldwide from Panamá. Full delivery options and times are confirmed at launch and shown at checkout for your destination.

Processing time

Orders are prepared within processing time, e.g. 1–3 business days before dispatch. You’ll receive a confirmation when your order ships.

Delivery times

Estimated delivery is delivery estimate by region to be confirmed. Estimates are not guaranteed and may vary with customs and carrier conditions.

Shipping costs

Shipping costs are calculated at checkout based on your destination. Any promotions (such as free shipping thresholds) will be shown there.

Customs, duties & taxes

International orders may be subject to import duties and taxes set by the destination country. These are the customer’s responsibility and are not included in the product price or shipping cost unless stated at checkout.

Tracking

When available, a tracking number is provided so you can follow your shipment.

Delays & lost parcels

If your order is significantly delayed or appears lost, contact collective@hffworld.com and we’ll help resolve it with the carrier.

Contact

Questions: collective@hffworld.com.

Worldwide Shipping

Ships worldwide from Panamá.

Secure Checkout

Encrypted, secure payments.

Authenticity

Each piece carries its own serial identity.

Contactcollective@hffworld.com